Terms of Use

Last Updated: June 20, 2025

Welcome to Runivonara. These Terms of Use govern your access to and use of our online educational platform, services, and content. By accessing or using our platform, you agree to be bound by these Terms of Use.

1. Acceptance of Terms

By creating an account, accessing, or using any part of the Runivonara platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, you must not use our services.

2. Description of Services

Runivonara provides an online educational platform offering:

Group and individual online learning sessions
Personalized learning paths and adaptive educational content
Live interaction with instructors and educators
Access to educational materials and resources
Collaborative learning tools and features

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

3. User Accounts

3.1 Account Registration

To access certain features of our platform, you must create an account. You agree to:

Provide accurate, current, and complete information during registration
Maintain and promptly update your account information
Maintain the security of your account credentials
Notify us immediately of any unauthorized use of your account
Accept responsibility for all activities that occur under your account

3.2 Account Eligibility

You must be at least 13 years of age to create an account. Users under 18 years of age must have parental or guardian consent to use our services. By creating an account, you represent that you meet these eligibility requirements.

3.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms of Use, fraudulent activity, or any other reason we deem appropriate. You may also terminate your account at any time by contacting us.

4. User Conduct and Responsibilities

When using our platform, you agree to:

Use the services only for lawful purposes and in accordance with these Terms
Respect the rights and dignity of other users and instructors
Not impersonate any person or entity or misrepresent your affiliation
Not interfere with or disrupt the platform or servers
Not attempt to gain unauthorized access to any part of the platform
Not upload or transmit viruses, malware, or other harmful code
Not engage in any form of harassment, abuse, or discriminatory behavior
Not use automated systems or bots without our express permission

5. Intellectual Property Rights

5.1 Our Content

All content, materials, features, and functionality available through the platform, including but not limited to text, graphics, logos, images, videos, audio, software, and course materials, are owned by Runivonara, our licensors, or content providers and are protected by copyright, trademark, and other intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our platform and content for personal, non-commercial educational purposes. You may not:

Reproduce, distribute, modify, or create derivative works from our content
Download or copy content for commercial purposes
Remove or alter any copyright, trademark, or proprietary notices
Share your account credentials or course access with others
Resell, redistribute, or commercially exploit our services or content

5.3 User-Generated Content

By submitting, posting, or sharing content on our platform, you grant Runivonara a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, modify, and display such content in connection with operating and promoting our services.

6. Payment and Subscription Terms

6.1 Fees and Pricing

Certain services require payment of fees. All fees are displayed in the applicable currency and are subject to change with notice. You agree to pay all fees associated with your selected services or subscriptions.

6.2 Billing and Payment Methods

You authorize us to charge your designated payment method for all fees incurred. You are responsible for maintaining valid payment information and for all charges incurred under your account.

6.3 Subscriptions and Auto-Renewal

Subscription services automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings or by contacting us.

6.4 Refund Policy

Refund eligibility depends on the specific service or course purchased. Generally, refunds are not provided after access to course materials has been granted, except as required by applicable law. Contact us for specific refund inquiries.

7. Course Enrollment and Access

7.1 Course Availability

Course availability, schedules, and content are subject to change. We reserve the right to cancel, reschedule, or modify courses with reasonable notice to enrolled users.

7.2 Instructor Availability

While we strive to maintain consistent instructor availability, we cannot guarantee that specific instructors will be available at all times. We may substitute instructors when necessary.

7.3 Access Duration

Access to purchased courses and materials is provided for the duration specified at the time of purchase. We reserve the right to modify access terms with reasonable notice.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information are governed by our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.

9. Third-Party Services and Links

Our platform may contain links to third-party websites, services, or resources. We are not responsible for the content, accuracy, or practices of third-party services. Your use of third-party services is at your own risk and subject to their respective terms and policies.

10. Disclaimers and Limitations of Liability

10.1 Service Availability

We strive to maintain continuous availability of our platform but do not guarantee uninterrupted or error-free service. The platform is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

10.2 Educational Results

While we aim to provide high-quality educational content and services, we make no guarantees regarding specific learning outcomes, skill acquisition, or career advancement as a result of using our platform.

10.3 Limitation of Liability

To the maximum extent permitted by law, Runivonara and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

Your access to or use of or inability to access or use the services
Any conduct or content of any third party on the platform
Any content obtained from the platform
Unauthorized access, use, or alteration of your transmissions or content

11. Indemnification

You agree to indemnify, defend, and hold harmless Runivonara and its affiliates, officers, employees, agents, and licensors from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with:

Your access to or use of the platform
Your violation of these Terms of Use
Your violation of any third-party rights
Any content you submit or share through the platform

12. Dispute Resolution

12.1 Informal Resolution

If you have any concerns or disputes, please contact us first to attempt informal resolution. We are committed to working with you to reach a fair resolution.

12.2 Governing Law

These Terms of Use shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

13. Modifications to Terms

We reserve the right to modify these Terms of Use at any time. We will notify users of material changes by:

Posting updated terms on our platform with a new "Last Updated" date
Sending notification via email or platform notification
Displaying a prominent notice on our platform

Your continued use of the platform after modifications constitutes acceptance of the updated Terms of Use. If you do not agree to the modified terms, you must discontinue use of our services.

14. Termination

We may terminate or suspend your access to our platform immediately, without prior notice or liability, for any reason, including breach of these Terms of Use. Upon termination, your right to use the platform will cease immediately, and any provisions that should reasonably survive termination will remain in effect.

15. Severability

If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16. Entire Agreement

These Terms of Use, together with our Privacy Policy and any additional terms you agree to when using specific features of our platform, constitute the entire agreement between you and Runivonara regarding your use of our services.

17. Assignment

You may not assign or transfer these Terms of Use or your rights and obligations under them without our prior written consent. We may assign our rights and obligations without restriction.

18. Waiver

No waiver of any term or condition of these Terms of Use shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

19. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us:

Runivonara
44, Jalan Cantonment, Pulau Tikus
10350 George Town, Pulau Pinang
Malaysia

Email: info@runivonara.com
Phone: +60126912545
WhatsApp: +60126912545

By using the Runivonara platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.